Should businesses allow employees to access social networking tools during work hours? I would agree with Boulton that organizations can successfully use these tools. Implementation of policies based on trust while informing employees about online community including negative and positive behaviors associated with community assist with productive use of the tools. Behavior guidelines can be developed and explained to employees to further improve the behavior in social networking environments.
Organizations and employees need to be aware of the impacts of these tools on the company’s network bandwidth, productivity, and company reputation. One prediction is that social networking tools will be necessary to maintain a competitive edge in business. I personally believe this is true after instructing and observing high school students recently.
Reference
http://www.eweek.com/c/a/Messaging-and-Collaboration/Gartner-Analysts-Decry-Facebook-Twitter-Bans-at-Work/?kc=EWWHNEMNL081408STR1
